Todoor Delivery Services

Restoring your session…

MONEY BALANCES

Record money movement
DRIVER ACCOUNT

Add earning or deduction

Earnings increase what Todoor owes the driver. Deductions reduce that payable balance without clearing COD responsibility.
DRIVER PAYMENT

Pay driver
DRIVER COMPENSATION

Add driver rate

Configure what Todoor owes a driver for one successfully delivered order.
CASH CONTROL

Set verified opening balance

Count physical cash at the start of this date. This record cannot be overwritten; later corrections require a documented cash movement.
CASH CONTROL

Record physical cash movement

For deposits, withdrawals, or documented corrections not already recorded elsewhere. Do not duplicate a driver handover, expense, or merchant payout.
COMPANY COST

Record expense

Expenses reduce operating profit but never affect merchant COD.
FUNCTIONAL CURRENCY · USD

Add exchange rate

The new value becomes active immediately. Existing orders keep their original locked conversion.

Example: enter 89500 when USD 1 equals LBP 89,500. Future LBP orders use this rate; historical orders are not recalculated.
MERCHANT LEDGER

Record adjustment

Use a positive amount to credit the merchant or a negative amount to deduct from their next payout.
MERCHANT ACCOUNT

Pay merchant

Record this only after the money has been paid or received. This action saves a fixed settlement; it does not transfer money.
WHISH MONEY

Record cash-out transfer

Link a calculated merchant settlement to pay it through Whish. Other transfers are recorded as cash out only.
NEW SHIPMENT

Create an order

Keep this form open and clear it after a successful order.
Who pays the delivery fee?Enter COD and choose a delivery rate to see what the customer pays.
Packed parcelCreate the shipment with delivery and COD details. Todoor operations can verify or record parcel contents later, after handover.
ORDER CONTROL

Adjust order

Adjustment historyEvery change is permanently recorded.
DateChanged byFieldPreviousNewReason
PACKING EXCEPTION

Resolve repack requirement

The order contents changed after packing.Confirm how the physical parcel was corrected before it continues.
NEW DRIVER RUN

Create manifest
DRIVER RUN

Manifest

A driver is required before the manifest can be assigned.
TrackingCustomerRegionMerchantOrder statusCODDriver earningAddedActions
ORDER-SPECIFIC DRIVER EARNING

Edit driver earning

This changes only this order. The driver rate rules stay the same. Once a delivery outcome is recorded, this earning can no longer be edited here. Reassigning the manifest to a different driver resets this amount to the new driver’s rate.
DELIVERY ORDER

Order details

RECIPIENT

DELIVERY INSTRUCTIONS
MANIFEST SETTINGS

Edit manifest
CANCEL DRIVER RUN

Cancel manifest

This keeps the manifest for audit history.Active orders will be removed from this run and manifested orders will return to Ready for dispatch.
BUILD DRIVER RUN

Add ready orders

0 selected
TrackingCustomerMerchantCODCreated
DELIVERY EVIDENCE

Record delivery outcome

Expected COD—
DRIVER COMPENSATION

Decide driver payment

Records an amount owed, not a cash payout. This decision is final; later corrections use a separate finance adjustment. Customer COD and completed delivery earnings are not changed.
POST-DELIVERY RETURN

Return delivered order

Original delivery and collected COD stay recorded. Driver earning changes are separate from customer refunds. Receiving the parcel does not restock it; inspect fulfillment products first. No automatic website refund/status change. Return-pickup payment is separate.
RETURN · CUSTOMER MONEY

Customer refund
SCAN TO DELIVER

Scan parcel label

Scan the barcode or QR code on the Todoor A5 label to open the assigned order.

Opening the camera…
COD HANDOVER

Reconcile driver COD

Only Cash increases the physical cash book. Whish and bank transfers settle the driver’s COD obligation without adding cash. This records money already received; it does not send money. Do not also enter this receipt as a manual cash movement.
INVENTORY MOVEMENT

Adjust stock
OPERATIONS SETUP

Add warehouse
ACCESS CONTROL

Add team member

Merchant accounts are created and assigned from the merchant profile.
PAYMENT RECORD

Merchant payment receipt

Proof of the payment recorded in Todoor.
EXISTING LEGACY APP

Connect with a token

Use this only when the client already has an older Admin-created custom app and its Admin API token. Todoor encrypts the token and app secret.
CLIENT AUTHORIZATION

Connect with Shopify

Configure a non-embedded Custom distribution app in your Shopify Dev Dashboard. Set its URLs below, release the version, then prepare this store’s connection.
ORDER ROUTING

Two merchant accounts

Shopify orders tagged todoor-standard go to the Standard merchant. Orders tagged todoor-fulfillment go to the Fulfillment merchant. Orders without exactly one tag wait for review.
FULFILLMENT PRODUCTS

Shopify SKU check
FAILED SHOPIFY ORDER

Edit & retry import

These corrections are saved with this import. After a successful retry, Todoor remembers the original Shopify city spelling only if you kept the city unchanged and selected its region. Replacing the city does not teach the original text.
ACCESS CONTROL

Edit team member

Changing a password is optional. Use the Active/Inactive button in the team list to control sign-in access.
MERCHANT ACCOUNT

Add merchant

Store pickup detailsUsed when Todoor collects parcels from this merchant's store.
Merchant portal accessThis login can create and view orders for this merchant only.
INBOUND DISPATCH

Assign pickup driver
WAREHOUSE INTAKE

Receive merchant parcel

Expected barcode—Scan the A5 parcel label or type the tracking code exactly.
PORTAL ACCESS

Add merchant user
MERCHANT CATALOG

Add product
MERCHANT CATALOG

Edit product

Quantity changes create an inventory correction. Existing Todoor orders keep their recorded SKU, name, and weight; future orders use the updated product details.
SHOPIFY PRODUCT MAPPINGS

Included in package

For a gift already inside another product's package. No separate stock or picking; Shopify fulfillment still includes this item.

Only applies to this merchant and store. Gift-only orders still require review. Saving does not automatically retry old orders; use Adjust → Save & retry import.
SHARED WAREHOUSE STOCK

Add Shopify pack SKU

One Shopify pack line reserves this many pieces from the physical product. Do not give the pack SKU a second physical stock count. Shopify still tracks the two variant inventories separately; this recipe does not synchronize Shopify availability.
DELIVERY PRICING

Add delivery rate

Shared Todoor rate

Weight bands cannot overlap within the same merchant scope, service, region, and currency. Minimum is included; maximum is excluded.
MERCHANT NOTICE

Merchant announcement
MERCHANT PROFILE

Merchant

TrackingCustomerStatusTypeCODCreated
Shopify product mappings · Included in packageAlready inside another product's package. Kept for Shopify updates, without separate warehouse picking.
ItemStoreShopify identityAction
Shopify pack SKUsEach pack variant consumes pieces from one physical product. Shopify availability is not yet synchronized.
Shopify pack SKUPhysical SKULoose pieces per packAction
Physical products & inventoryThese are the actual loose pieces held in Todoor warehouses.
SKUProductWeightWarehouseBinOn handReservedAvailableAction
NameUsernamePhoneStatusCreated
ServiceDestinationWeight bandCurrencyFee
SettlementPeriodStatusCODFeesNet payout
WOOCOMMERCE

Connect standard merchant

Ask the developer for a dedicated Read/Write WooCommerce REST API key. Add the merchant’s pickup contact, phone, address, and city first. Delivery fees use the merchant’s custom rates or normal Todoor delivery rates. The checkout total already includes customer shipping; the Todoor fee is a merchant deduction, never added again to COD.

WooCommerce webhook setup

Use standard WooCommerce order.created, order.updated, and order.deleted webhooks with this same URL and secret. Automatic registration also verifies write access. No custom order payload is required. Do not post credentials in public chats.

Edit WooCommerce delivery details

The approved city spelling will be remembered for this connection. Replaced nonsense is not saved as an alias.

Review WooCommerce change

Acknowledging does not change checkout details in Todoor. Make any necessary adjustment first. Cancellation is rejected if the order is already locked into a delivery run.